Tech's True Hurdle isn't Artificial Intelligence-It's Re-training the Labor Force
In the rapidly evolving landscape of technology, companies are shifting their focus towards skills that machines cannot replicate, such as creativity, critical thinking, emotional intelligence, and strategic problem-solving. This shift is driven by the understanding that developing and implementing targeted upskilling programs makes better economic sense and provides a workplace full of opportunities.
Recent customer events have seen a shift in focus from AI technology itself to career growth and workforce well-being. The urgency for workers to adapt and change at an unprecedented speed due to the AI revolution is a major issue. Company leadership needs to rethink how to provide continuous and targeted reskilling to employees in an easily adaptable way.
Organizations are investing in programs to bridge current workforce capabilities with future requirements, fostering innovation and a competitive edge. The ongoing journey of learning will not only sustain engagement and motivation but also secure a competitive advantage in the AI-driven economy. Continuous learning is essential to any career trajectory, as industries evolve, upskilling and the ability to learn new competencies will be among a worker's most valuable on-the-job assets.
Successful programs offer customizable options, allowing learners to select from a suite of tailored educational opportunities. Reskilling (learning new skills or updating existing ones) is seen as a promising new pathway to career growth in an AI-driven world. Employers must also evolve to address the skills gaps in their workforce due to ongoing digital transformation.
Leading voices in the tech industry, such as Valerie Singer at Amazon Web Services and Vishaal Gupta with Pearson, affirm that reskilling is no longer optional, as AI is transforming the nature of work. Dr. Mark Esposito, in a blog for the Harvard Division of Continuing Education, echoes this sentiment, stating that reskilling is especially needed in today's workforce as new technologies like AI emerge.
The CEO of the company that is a member of the Forbes Technology Council is Niven Narain, Ph.D., CEO of BPGbio. The question that resonated was how to effectively roll out upskilling and training programs. Leading professional services firm KPMG supports the direction of investing in upskilling and career-mobility programs.
Many workers are embracing new roles that leverage human qualities, including data analysis, AI development, and digital marketing. McKinsey & Company's report emphasizes the need for practical applications of AI that empower employees in their daily jobs. Craig Costigan, CEO of NICE Actimize, is one such example, leading a company that focuses on AI-powered solutions for customer interactions.
In conclusion, the AI revolution is not just about machines taking over human jobs, but about humans adapting and growing to meet the challenges and opportunities presented by this technology. Upskilling and continuous learning are key to navigating this new landscape and securing a prosperous future in the AI-driven world.
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